IT EXPERTISE THAT WON’T LET YOU DOWN
So you can focus on other important areas of your business…
Turn Employees into Computer Super Users
You’ve made a significant investment in your technology.
Through effective training, employees can stop being victimized by IT and be more productive.
Have Worry-free Expert IT– Not Just in Your Dreams
Sleep soundly at night knowing your business critical data
and systems are protected against security breaches, attacks
and disasters.
Save up to 50% on IT Support Costs
Gain a team of IT professionals while positively impacting
the bottom line. Outsourcing IT is a cost-effective means of
getting the right expertise for your business needs without
hiring a full-time resource.
Avoid Expensive Downtime
The opportunity cost of system downtime is significant.
With proactive monitoring, ongoing maintenance and expert
support, your business stays up and running to serve its
customers.
10+
YEARS IN BUSINESS
50+
TECHNOLOGIES DEPLOYED
800+
PROJECTS COMPLETED
150+
SATISFIED CUSTOMERS
IT EXPERTISE THAT WON’T LET YOU DOWN
So you can focus on other important areas of your business…
Turn Employees into Computer Super Users
You’ve made a significant investment in your technology. Through effective training, employees can stop being victimized by IT and be more productive.
Have Worry-free Expert IT– Not Just in Your Dreams
Sleep soundly at night knowing your business critical data and systems are protected against security breaches, attacks and disasters.
Save up to 50% on IT Support Costs
Gain a team of IT professionals while positively impacting the bottom line. Outsourcing IT is a cost-effective means of getting the right expertise for your business needs without hiring a full-time resource.
Avoid Expensive Downtime
The opportunity cost of system downtime is significant. With proactive monitoring, ongoing maintenance and expert support, your business stays up and running to serve its customers.
10+
YEARS IN
BUSINESS
50+
TECHNOLOGIES DEPLOYED
800+
PROJECTS COMPLETED
150+
SATISFIED CUSTOMERS
IT EXPERTISE THAT WON’T LET YOU DOWN
So you can focus on other important areas of your business…
Turn Employees into Computer Super Users
You’ve made a significant investment in your technology. Through effective training, employees can stop being victimized by IT and be more productive.
Have Worry-free Expert IT– Not Just in Your Dreams
Sleep soundly at night knowing your business critical data and systems are protected against security breaches, attacks and disasters.
Save up to 50% on IT Support Costs
Gain a team of IT professionals while positively impacting the bottom line. Outsourcing IT is a cost-effective means of getting the right expertise for your business needs without hiring a full-time resource.
Avoid Expensive Downtime
The opportunity cost of system downtime is significant. With proactive monitoring, ongoing maintenance and expert support, your business stays up and running to serve its customers.
BUILT FOR YOUR BUSINESS – OUR MSP PROCESS
01|Get Your FREE Network Evaluation
MQUAL’s first step is to evaluate your current network setup to identify potential bottlenecks and areas for improvement. With an initial plan in place, we then analyze your existing systems and processes for security holes and inefficiencies to determine next steps.
02|Improve Your Existing Systems
Often fixes and upgrades to technology already in place along with some employee training can easily addresses many initial challenges. Problems such as with logging in, security, slow network and WiFi connections, or printing and file sharing are quickly handled.
03|Implement Proactive Security & Recovery Measures
MQUAL support is first and foremost proactive. We make sure your systems are equipped with the latest updates for optimal security and fully backed up in multiple locations for recovery. Monitoring plans for web sites, email servers, security firewalls, Internet connections, applications, etc. ensure issues and security breaches are identified and addressed before becoming emergencies.
04|Administer Professional User Training
To get the most out of your technology investment the MQUAL will professionally train users on the systems they access every day. By delivering personalized and specialized instruction based on job function, specific needs and issues can be addressed. Employees learn about their particular setup as well as how to maintain compliance with company policies and procedures.
05|Provide Technical Support & Maintenance
From the start MQUAL will handle local and remote user support and security, user accounts and authentication, software and hardware asset management, as well as WiFi and network management (including virtual LANs, VoIP, shared drives, printers, applications). As your business expands you can increase the level of support to maintain worry-free IT.
06|Deliver Ongoing Technical Expertise
By outsourcing your IT to a team of experts continuity and reliability are ensured so your business stays up and running even if in-house resources are not available. Additionally, the MQUAL team stays on top of the latest technological developments and conducts in-house testing in order to make solid business IT recommendations.
07|Build Your IT Infrastructure Roadmap
MQUAL considers scalability with every recommendation today so as your business grows there is a migration path for systems and processes to expand. Because MQUAL is a full stack or full service IT provider, we can tackle whatever may be required for your infrastructure roadmap from hardware and networking to custom application and database development.
MQUAL Expertise Includes Cybersecurity, Firewalls, VoIP, IaaS, Cloud, Big Data, HP Servers, SQL, MDX, Exchange, Office 365, ASP.NET, C Sharp
BUILT FOR YOUR BUSINESS – OUR MSP PROCESS
01|Get your FREE workflow examination
As part of your first monthly package MQUAL will add in 3 hours of FREE user training, SATISFACTION GUARANTEED. A $1500.00 value, if we do not improve user productivity and efficiency through this initial training, we will ALSO refund your first month of service.
$1,500.00 Value
02|Evaluate and Improve Your Existing Systems
Our next step is to analyze your existing systems and processes for security holes and inefficiencies. Often fixes and upgrades to technology already in place, along with some additional employee training, goes a long way to securing your network and addressing initial challenges such as problems with logging in, slow network and WiFi connections, or printing and file sharing issues.
03|Implement Proactive Security & Recovery Measures
MQUAL support is first and foremost proactive. We make sure your systems are equipped with the latest updates for optimal security and fully backed up in multiple locations for recovery. Monitoring plans for web sites, email servers, security firewalls, Internet connections, applications, etc. ensure issues and security breaches are identified and addressed before becoming emergencies.
04|Administer Professional User Training
To get the most out of your technology investment, the MQUAL team of experts will professionally train users on the systems they access every day. By delivering personalized and specialized instruction based on job functions, users learn at their own pace where specific needs and issues can be addressed. There is no need to send employees out of the office to learn something that may or may not apply to their particular job and system setup or company policies and procedures.
05|Provide Technical Support & Maintenance
Your IT resources will be in good hands with MQUAL. Choose the level of service you need and upgrade as your business expands. From the start we will handle local and remote user support and security, user accounts and authentication, software and hardware asset management including firewalls, switches and routers, as well as WiFi and network management including virtual LANs, VoIP, and shared drives, printers and applications.
06|Deliver Ongoing Technical Expertise
By outsourcing your IT to a team of experts continuity and reliability are ensured so your business stays up and running even when you are on vacation or any in-house support is out. Additionally, the MQUAL team of certified engineers and professionally trained staff stays on top of the latest technological developments and conducts in-house testing in order to make solid recommendations for improvements to your business IT.
07|Build Your IT Infrastructure Roadmap
As your current IT needs are addressed it is also important to plan for the future. MQUAL considers scalability with every recommendation today so as your business grows there is a migration path for systems and processes to provide the additional support needed. Because MQUAL is a full stack or full service IT provider, we can tackle whatever may be required for your infrastructure roadmap from hardware and networking though to custom application and database development.
MQUAL Expertise Includes Cybersecurity, Firewalls, VoIP, IaaS, Cloud, Big Data, HP Servers, SQL, MDX, Exchange, Office 365, ASP.NET, C Sharp
BUILT FOR YOUR BUSINESS – OUR MSP PROCESS
01|Get your FREE workflow examination
As part of your first monthly package MQUAL will add in 3 hours of FREE user training, SATISFACTION GUARANTEED. A $1500.00 value, if we do not improve user productivity and efficiency through this initial training, we will ALSO refund your first month of service.
$1,500.00 Value
02|Evaluate and Improve Your Existing Systems
Our next step is to analyze your existing systems and processes for security holes and inefficiencies. Often fixes and upgrades to technology already in place, along with some additional employee training, goes a long way to securing your network and addressing initial challenges such as problems with logging in, slow network and WiFi connections, or printing and file sharing issues.
03|Implement Proactive Security & Recovery Measures
MQUAL support is first and foremost proactive. We make sure your systems are equipped with the latest updates for optimal security and fully backed up in multiple locations for recovery. Monitoring plans for web sites, email servers, security firewalls, Internet connections, applications, etc. ensure issues and security breaches are identified and addressed before becoming emergencies.
04|Administer Professional User Training
To get the most out of your technology investment, the MQUAL team of experts will professionally train users on the systems they access every day. By delivering personalized and specialized instruction based on job functions, users learn at their own pace where specific needs and issues can be addressed. There is no need to send employees out of the office to learn something that may or may not apply to their particular job and system setup or company policies and procedures.
05|Provide Technical Support & Maintenance
Your IT resources will be in good hands with MQUAL. Choose the level of service you need and upgrade as your business expands. From the start we will handle local and remote user support and security, user accounts and authentication, software and hardware asset management including firewalls, switches and routers, as well as WiFi and network management including virtual LANs, VoIP, and shared drives, printers and applications.
06|Deliver Ongoing Technical Expertise
By outsourcing your IT to a team of experts continuity and reliability are ensured so your business stays up and running even when you are on vacation or any in-house support is out. Additionally, the MQUAL team of certified engineers and professionally trained staff stays on top of the latest technological developments and conducts in-house testing in order to make solid recommendations for improvements to your business IT.
07|Build Your IT Infrastructure Roadmap
As your current IT needs are addressed it is also important to plan for the future. MQUAL considers scalability with every recommendation today so as your business grows there is a migration path for systems and processes to provide the additional support needed. Because MQUAL is a full stack or
full service IT provider, we can tackle whatever may be required for your
infrastructure roadmap from hardware and networking though to custom application and database development.
MQUAL Expertise Includes Cybersecurity, Firewalls, VoIP, IaaS, Cloud, Big Data, HP Servers, SQL, MDX, Exchange, Office 365, ASP.NET, C Sharp
MEET YOUR EXPERT IT TEAM LEADS
US-based and dedicated to your infrastructure health, the MQUAL team of certified engineers and professionally trained staff comes to you with decades of IT experience. The expert team leads are very hands-on and involved directly with clients.
Tim Schoeller
Lead Systems Engineer
Olivier Kinzl
Lead Automation Engineer
Brenda Avila
Procurement Officer
Yves A. Martin
Founder and CTO
MEET YOUR EXPERT IT TEAM LEADS
US-based, the MQUAL team is dedicated to your infrastructure health and comes to you with decades of IT experience.
Tim Schoeller
Lead Systems Engineer
Olivier Kinzl
Lead Business Automation Engineer
Brenda Avila
Procurement Officer
Yves A. Martin
Founder and Chief Technology Officer
MEET YOUR EXPERT IT TEAM LEADS
US-based, the MQUAL team is dedicated to your infrastructure health and comes to you with decades of IT experience.
Tim Schoeller
Lead Systems Engineer
Olivier Kinzl
Lead Business Automation Engineer
Brenda Avila
Procurement Officer
Yves A. Martin
Founder and Chief Technology Officer
MQUAL EXPERT MANAGED IT PACKAGES
LEVEL I
- Manage user accounts
- Deploy new computers
- Install & remove software
- User/computer troubleshooting
- Manage hardware purchasing
- Manage software licenses
- Server monitoring & maintenance
- Manage email flow & security
- Networking/firewall health
- Antivirus software
LEVEL II
- Upgrade major equipment to new hardware (switches, firewall, servers)
- Deploy new software systems & more complex user deployments at the server level
- Budget software installs; Assist with specialized software like QuickBooks
- Excel/Access/Outlook programming
- 3rd party LOB applications
- CRM use and integration
- Phone systems (VoIP)
- ISP changes
- PLUS all Level I services
LEVEL III
- Periodic tests of disaster recovery & improvement implementation
- Setup custom alerts to monitor key services, failed logons, etc.
- Additional security measures such as multi-factor authentication & bitlocker drive encryption
- Proactive monitoring & disaster preparation/mitigation
- User access & permissions reviews through advanced reporting
- Improved patch management with additional monitoring
- Improved review of antivirus & firewall logs
- Test alternate software solutions for overall improvements
- PLUS all Level I & II services
MQUAL EXPERT MANAGED IT PACKAGES
LEVEL I
- Manage user accounts
- Deploy new computers
- Install & remove software
- User/computer troubleshooting
- Manage hardware purchasing
- Manage software licenses
- Server monitoring & maintenance
- Manage email flow & security
- Networking/firewall health
- Antivirus software
LEVEL II
- Upgrade major equipment to new hardware (switches, firewall, servers)
- Deploy new software systems & more complex user deployments at the server level
- Budget software installs; Assist with specialized software like QuickBooks
- Excel/Access/Outlook programming
- 3rd party LOB applications
- CRM use and integration
- Phone systems (VoIP)
- ISP changes
- PLUS all Level I services
LEVEL III
- Periodic tests of disaster recovery & improvement implementation
- Setup custom alerts to monitor key services, failed logons, etc.
- Additional security measures such as multi-factor authentication & bitlocker drive encryption
- Proactive monitoring & disaster preparation/mitigation
- User access & permissions reviews through advanced reporting
- Improved patch management with additional monitoring
- Improved review of antivirus & firewall logs
- Test alternate software solutions for overall improvements
- PLUS all Level I & II services
MQUAL EXPERT MANAGED IT PACKAGES
LEVEL I
- Manage user accounts
- Deploy new computers
- Install & remove software
- User/computer troubleshooting
- Manage hardware purchasing
- Manage software licenses
- Server monitoring & maintenance
- Manage email flow & security
- Networking/firewall health
- Antivirus software
LEVEL II
- Upgrade major equipment to new hardware (switches, firewall, servers)
- Deploy new software systems & more complex user deployments at the server level
- Budget software installs; Assist with specialized software like QuickBooks
- Excel/Access/Outlook programming
- 3rd party LOB applications
- CRM use and integration
- Phone systems (VoIP)
- ISP changes
- PLUS all Level I services
LEVEL III
- Periodic tests of disaster recovery & improvement implementation
- Setup custom alerts to monitor key services, failed logons, etc.
- Additional security measures such as multi-factor authentication & bitlocker drive encryption
- Proactive monitoring & disaster preparation/mitigation
- User access & permissions reviews through advanced reporting
- Improved patch management with additional monitoring
- Improved review of antivirus & firewall logs
- Test alternate software solutions for overall improvements
- PLUS all Level I & II services
SOME OF OUR CUSTOMERS
MADE A SIGNIFICANT DIFFERENCE IN OUR GROWTH
“Our decade plus relationship was solid and enjoyable. The team at MQUAL was always professional, efficient, attentive to our every need and willing to aid us in getting to our next steps.”
EXTREMELY KNOWLEDGEABLE AND ALWAYS ON-SCHEDULE
“MQUAL has delivered from the start, successfully working with us on data warehousing, workflow automation and complicated custom software development across a variety of functions.”
PROVIDED SPECIALIZED EXPERTISE
“The MQUAL team worked closely with both marketing and internal IT to seamlessly bring several iterations of the website live, with no hiccups.”
GETS THE JOB DONE
“Yves listened to my ideas and implemented in a way that optimized my marketing program. At the same time his staff put in systems to make sure my plan would work.”
ASSERTIVE AND THOROUGH IN WATCHING FOR ISSUES
“…very timely in providing solutions as well as making suggestions on how our systems can run more efficiently.”
SOME OF OUR CUSTOMERS
MADE A SIGNIFICANT DIFFERENCE IN OUR GROWTH
“Our decade plus relationship was solid and enjoyable. The team at MQUAL was always professional, efficient, attentive to our every need and willing to aid us in getting to our next steps.”
EXTREMELY KNOWLEDGEABLE AND ALWAYS ON-SCHEDULE
“MQUAL has delivered from the start, successfully working with us on data warehousing, workflow automation and complicated custom software development across a variety of functions.”
PROVIDED SPECIALIZED EXPERTISE
“The MQUAL team worked closely with both marketing and internal IT to seamlessly bring several iterations of the website live, with no hiccups.”
GETS THE JOB DONE
“Yves listened to my ideas and implemented in a way that optimized my marketing program. At the same time his staff put in systems to make sure my plan would work.”
ASSERTIVE AND THOROUGH IN WATCHING FOR ISSUES
“…very timely in providing solutions as well as making suggestions on how our systems can run more efficiently.”
KEY MQUAL MANAGED IT SERVICES
Security & Firewalls
Keep out external threats with secure access for users
Telephony & VoIP
Premium phone service with full control of feature sets
Backup & Recovery
You are protected by 3 geo-redundant backup sets
Setup & Support
Remote or onsite, employees login & work without issues
Networks & Databases
Employees quickly, easily & securely access files & data
Servers & Storage
A customized infrastructure that works for your company
User Training
Greatly improve productivity with professional training
Cloud
Cloud transitions are managed as needed
MQUAL is a full stack or full service technology provider. As your business grows, we can address all your computer network and IT needs. From custom web and application development to process automation and data analytics, the MQUAL technology professionals have the expertise to handle everything IT for your business.
KEY MQUAL MANAGED IT SERVICES
Security & Firewalls
Keep out external threats with secure access for users.
Telephony & VoIP
Premium phone service
with full control of feature sets.
Backup & Recovery
You are protected by 3 geo-redundant backups.
Setup & Support
Remote or onsite, employees login & work without issues.
Networks & Databases
Employees quickly, easily & securely access files & data.
Storage
Customize your storage infrastructure to work for you.
User Training
User training greatly improves efficiency & productivity.
Cloud
If the cloud is right for you, we will assist with the transition.
MQUAL is a full stack or full service technology provider. As your business grows, we can address all your computer network and IT needs. From custom web and application development to process automation and data analytics, the MQUAL technology professionals have the expertise to handle everything IT for your business.
KEY MQUAL MANAGED IT SERVICES
Security & Firewalls
Keep out external threats with secure access for users.
Telephony & VoIP
Premium phone service with full control of feature sets.
Backup & Recovery
You are protected by 3 geo-redundant backups.
Workstation Support
Remote or onsite, employees login & work without issues.
Networks & Databases
Employees quickly, easily & securely access files & data.
Storage
Customize your storage infrastructure to work for you.
User Training
User training greatly improves efficiency & productivity.
Cloud
If the cloud is right for you, we will assist with the transition.
MQUAL is a full stack or full service technology provider. As your business grows, we can address all your computer network and IT needs. From custom web and application development to process automation and data analytics, the MQUAL technology professionals have the expertise to handle everything IT for your business.
GET STARTED TODAY
Contact us for your FREE consultation
performance improvement guaranteed
Fill out the form or call 844.724.8251 to make an appointment today.